← Back to work / UX Design · User Research · MSc Project

KitchenMate

Role
UX Designer
Timeframe
Nov – Dec 2022
Platform
Echo Show · Mobile
Context
MSc HCID Capstone
Tools
Figma · Miro · Zoom
View prototype →

Cooking smarter,
wasting less.

KitchenMate is an interaction design project exploring how an app can assist users in maintaining a healthy lifestyle while fostering mindfulness about the environmental impact of the food they consume.

Designed for Amazon Echo Show 10 and mobile — chosen for its camera tracking that physically rotates the screen to face the user while they cook, perfect for multitasking hands-free.

Primary
objective

"Assist users in maintaining a healthy lifestyle by improving their diet and fostering mindfulness about the environmental impact of the food they consume."

🌿 User Research 🥕 UX Design ♨ Interaction Design 🌱 Sustainability 🍋 UX Writing

10 interviews.
4 clear patterns.

Two weeks of semi-structured interviews and naturalistic observation. Interviews covered lifestyle, diet, grocery habits, environmental awareness, and kitchen behaviour. Six naturalistic observations captured real meal prep and grocery shopping in context.

"Cooking takes so much time. I'm always busy at work so I ended up ordering fast-food."
Busy professional
"I want to buy what is good for the environment but sometimes it is unreasonably expensive."
Eco-conscious shopper
"Food packages come in big portions and I can't finish it before the expiry date."
Waste-aware household
Finding 01 · Time
Cooking feels like a burden, not a choice

Participants with demanding schedules consistently defaulted to takeaway — not because they didn't want to cook, but because the time cost felt too high.

Finding 02 · Environment
Sustainable intent blocked by price & access

Users wanted eco-friendly food choices but felt priced out. Sustainable options were seen as a luxury — access to affordable local alternatives was the missing bridge.

Finding 03 · Nutrition
Nutrition knowledge exists — follow-through doesn't

People knew what a balanced diet looked like but found it too effortful to track daily. The friction wasn't awareness — it was the constant cognitive load of checking and planning every meal.

Finding 04 · Waste
Food waste is habitual, not deliberate

Participants regularly bought more than they could eat, especially from supermarkets with large-format packaging. Waste happened by default — without tools to manage portions and expiry dates proactively.

Three archetypes,
one product.

Affinity mapping organised findings into clusters. Aggregated empathy mapping then segmented users by shared behaviour, surfacing three archetypes — each shaped by a primary constraint.

Steve
Busy schedule

Working professional who relies on takeaway due to time pressure. Values convenience over everything. Wants healthy options but won't spend more than 30 mins cooking.

Needs →Quick recipes + in-context nutrition so he doesn't have to think.
🩺
Anna
Health condition

Managing dietary restrictions that make meal planning complicated. Needs to track nutritional content closely but finds the process exhausting to maintain consistently.

Needs →Filtered recipes by dietary needs + automatic nutrition tracking.
💸
Javina
Financial constraint

Eco-conscious and health-aware but budget-limited. Sustainable food options feel financially inaccessible. Frequently buys in bulk, leading to regular food waste.

Needs →Affordable local eco-options + waste management guidance.

Concept to
high-fidelity.

Nov 2022
User Research
Interviews & Observation

Semi-structured interviews (remote + in-person) covering lifestyle, diet, grocery habits, environmental awareness, kitchen behaviour and food waste. Six naturalistic observations — meal prep and grocery shopping.

10 interviews6 observationsnaturalistic
14 Nov 2022
Synthesis
Affinity Mapping

Affinity mapping organised findings into clusters. Aggregated empathy mapping segmented users by shared behaviour — surfacing three archetypes: busy schedules, health conditions, and financial constraints.

affinity mappingempathy mapping3 personas
Dec 2022
Conceptual Design
Journeys & Storyboards

Future user journeys mapped each persona's path — actions, thoughts, feelings, and improvement opportunities — from pain point to goal. Storyboards then communicated objectives visually to build alignment.

user journeysstoryboards3 personas
Dec 2022
Detailed Design
Lo-fi → Hi-fi

Paper sketches evolved into medium-fidelity Figma wireframes, then elevated to high-fidelity. Echo Show 10 (1280×800px) chosen for its camera tracking that physically rotates the screen to face the user while they cook.

paper sketchesmid-fi figmahi-fi
User journey: Steve
🗺 User journey — Steve (busy schedule)
User journey: Anna
🗺 User journey — Anna (health condition)
User journey: Javina
🗺 User journey — Javina (financial constraint)
Paper sketch
✏️ Lo-fi paper sketches
Paper sketch 2
✏️ Lo-fi paper sketches
Paper sketch 3
✏️ Lo-fi paper sketches

Three features,
one home screen.

KitchenMate addresses all four pain points through three core features — each surfaced in context without adding friction. The home dashboard is the command centre.

KitchenMate home dashboard on Echo Show
✦ Home dashboard — the command centre on Amazon Echo Show 10
🥦
Recipe Suggestions

Healthy, easy-to-cook recipes with full nutrition and dietary info surfaced in-context — so users cook smarter without extra research. Filters by time, dietary needs, and what's already in the fridge. Solves: time + nutrition.

♻️
Waste Management

Personalised waste recommendations based on available space, tools and expertise — turning food waste into an actionable, not overwhelming, task. Lives on the home screen as a passive widget. Solves: waste.

🌿
Local Sustainable Shopping

Access to nearby eco-friendly shops, markets and events — affordable and relevant — surfaced exactly when the user needs it. Bridges the gap between eco-intent and financial reality. Solves: environment + access.

01
Browse Recipes

Filtered by time, dietary needs, and fridge contents. Nutrition visible without clicking through.

solves: time + nutrition
02
Cook with Guidance

Step-by-step instructions on the rotating screen — hands-free. Screen tracks the user so they never lose their place.

solves: multitasking
03
Manage Waste

Personalised recommendations based on available space and tools — turning leftovers into a plan.

solves: waste
Recipe page
Browse Recipes
Recipe details
Cook with Guidance
Waste management
Manage Waste
Groceries
Groceries Page
Profile
User Profile

Strengths &
areas for growth.

✓ Strengths
+Clear feedback after sign-up, building user trust from the very first interaction.
+Scrollable touchscreen design optimised for Echo Show's interface paradigm and large display.
+Strong research base — 10 interviews + 6 observations drove every decision with evidence.
+Aggregated empathy mapping surfaced 3 distinct user archetypes that shaped the whole product direction.
! Areas for growth
!Lack of voice navigation for users with busy hands while cooking — a significant miss for the Echo Show platform.
!Unimplemented interactions like a scrollbar, reducing visual feedback clarity.
!Observations missed scenarios like composting — narrowing waste management insight scope.
!Time constraints meant skipping paper prototype testing before moving to mid-fidelity.